Customer Terms of use

Last updated: 30th October 2014

ACCEPTANCE OF THE TERMS OF USE

Welcome to NoOrdinaryWedding.com (we refer to ourselves as “No Ordinary Wedding and Event Company Limited”, “No Ordinary Wedding”, “NOWE”, “we”, “us” or “our” in this document).

We look forward to helping you plan your wedding with less hassle, leaving you time to focus on the other things that are important.

The following terms, together with any documents they expressly incorporate by reference (collectively, these “Terms of Use”), govern your access to and use of http://www.noordinarywedding.com, including any content, functionality and services offered on or through http://www.noordinarywedding.com, (the “Site”), whether as a guest or a registered user. In addition, if you wish to offer wedding related services and products via the Site (“Venue”, “Vendor” or “Merchant”), you shall be required to comply with these Terms, as applicable, including but not limited to any Merchant Terms.

Please read the Terms carefully before you start to use the Site. By using the Site, or by clicking to accept or agree to the Terms when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, incorporated herein by reference. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Site.

This Site is offered and available to users who are 18 years of age or older. By using this Site, you represent and warrant that you are of legal age and can and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.

CHANGES TO THE TERMS OF USE

These terms may change from time to time. Continuing to use the Site after we make changes is taken as acceptance of those changes, so please check the policy periodically for updates.

ACCESSING THE SITE

We reserve the right to withdraw or amend this Site, and any service or materials we provide on the Site, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Site, or the entire Site, to users, including registered users.

You are responsible for:

  • Making all arrangements necessary for you to have access to the Site.
  • Ensuring that all persons who access the Site through your Internet connection are aware of these Terms of Use and comply with them.

To access the Site or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Site that all the information you provide on the Site is correct, current and complete. You agree that all information you provide to register with this Site or otherwise, including but not limited to the use of any interactive features on the Site, is governed by our Privacy Policy and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Site or portions of it using your username, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any username, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

USING THE PRODUCTS AND SERVICES OUR SITE

The Site enables you to perform a number of actions, collectively referred to as a “booking”, including making enquiries and booking requests, tour requests, and bidding on and purchasing auction items offered by Merchants (venues and vendors). Bookings via The Site are not confirmed and pricing provided is for information purposes only and should not be considered a quote.

MERCHANT INFORMATION

Merchants, including but not limited to venues and vendors, wishing to offer wedding related services and products have provided information that will be available to you to review via the Site. We do not own or operate or have any control over any such Merchant entities or the information they provide or post on the Site. We do not have any control over any of the information provided by or displayed relating to the Merchant entities on the Site, including any venue and vendor information, pricing and other such relevant information, and we cannot assure such information is accurate, complete, or current. Merchant entities’ information on the Site is subject to change, with or without notice, including but not limited to availability, actual booking date, actual guest count, actual event time, upgrades of amenities, catering options, and/or variable changes in prices in general. Therefore you should not rely on this information. As a condition to your use of the Site, you hereby understand and agree that should you decide to move forward with one or more of the Merchant entities on the Site, No Ordinary Wedding and Event Company Limited has no control over such Merchant entities and is not and shall not at any time be or be deemed to be a part of any agreement between you and the respective Merchant entities and your decision to move forward with any entity is entirely up to you. We do not warrant the accuracy of, or assume (and you agree that No Ordinary Wedding and Event Company Limited does not bear any) responsibility for any errors or omissions in the information, advice, recommendations or guidance provided by either our staff or our visitors. Please exercise good judgment and common sense, and conduct all necessary, appropriate, and prudent inquiry, investigation, research, and due diligence, and take all necessary precautions when interacting with others or publicly posting content. “Content” in this case means links to our Site, text, images, photos, audio, video, addresses, and all other forms of data or communication provided on our Site.

Advertising. Some Services may be supported by advertising revenue, and you hereby agree that we may display advertising, promotions, sponsored listings, and the like on the Services and on, around, and in connection with your Content.

Package pricing. All results and prices generated with respect to package options are estimates based on options that you have selected on the Site and you hereby understand that any such results and prices are an estimate only. No Ordinary Wedding and Event Company Limited is not a quoting tool and you should not rely on the pricing via the Site as any final pricing. We are not responsible for any pricing changes that are made unbeknownst to us by Merchant entities. Any agreement to work with a Merchant listed on the Site shall be solely between you and the particular venue or vendor. In all cases, you agree that it is your responsibility to verify or confirm all information provided by the Site, including any pricing information, with each venue or vendor.

ENQUIRIES, BOOKING REQUESTS AND TOUR REQUESTS

Once an enquiry, booking request or tour request has been made via NoOrdinaryWedding.com, the Customer will be contacted by the Merchant, typically within 24-48 hours on weekdays (excluding weekends and public holidays). Once the enquiry, booking request or tour request has been made by the Customer on the site, and the information transmitted to the Merchant, No Ordinary Wedding and Event Company Limited accepts no liability if for any reason by either party, the booking does not go ahead.

The Customer understands that for enquiries, booking requests and tour requests, no booking has been made and the date / package will still display as available to other users who are searching the site. A date / package will no longer be displayed on the Site once the Merchant informs us that the date has been “booked”, that is, secured for a Customer. It is the Merchant’s responsibility to inform us that the date is no longer available. In the event that we do not receive notification from the Merchant that the date is no longer available, or there is a time lag between the Merchant notifying us and the website being updated, a date that has already been booked may still show on the Site as available. In all cases, you agree that it is your responsibility to verify or confirm date information provided by the Site with each venue or vendor, and that we have no responsibility for out-of-date date information.

AUCTIONS

From time to time, late availability and last minute dates / packages will be advertised for sale on NoOrdinaryWedding.com on behalf of Merchants. Last minute and late availability dates / packages for sale will be advertised for a period of time.  Customers can bid on the dates / packages or use the “Buy Now” button to indicate their willingness to purchase the date / package at the price indicated. Auction dates / packages will be won by the Customer who submits the highest bid – provided the highest bid exceeds the Reserve Price – or to the Customer agrees to the “Buy Now” price. In either case, the Customer will be indicating their willingness to purchase the date / package at the price indicated and a booking request will be considered to have been made. Within 24hours after agreeing to the purchase, No Ordinary Wedding and Event Company Limited will pass the winning Customer’s details to the Merchant. It is the Merchant’s responsibility to contact the Customer to complete the booking. Once the auction has been won by the Customer on the Site, we will transmit the booking request to the Merchant. Please note that auctions are an advertising product / service of No Ordinary Wedding and Event Company Limited, and therefore, if a Customer places the winning bid or uses the “Buy Now” button, no purchase will be deemed to have been made which establishes a contract either between the Customer and No Ordinary Wedding and Event Company Limited or the Customer and the Merchant for the provision of products / services. No Ordinary Wedding and Event Company Limited accepts no liability if for any reason by either party, the booking does not go ahead.

Despite efforts to avoid the withdrawal of items advertised for sale by auction after they are listed on the Site, it may sometimes be necessary. No Ordinary Wedding and Event Company Limited and/or the Merchant reserve the right to do so at any time before or during the sale. No Ordinary Wedding and Event Company Limited reserve the right to reject any and all bids at our sole discretion.

RELIANCE ON INFORMATION POSTED

The information presented on or through the Site is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Site, or by anyone who may be informed of any of its contents.

This Site includes content provided by Merchants, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by No Ordinary Wedding and Event Company Limited, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of No Ordinary Wedding and Event Company Limited. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

CUSTOMER RESPONSIBILITIES

The Customer agrees to make only genuine enquiries, booking requests, tour requests, and auction bids / purchases with Merchants (e.g. venues and vendors) where a wedding or wedding-related event (e.g. an engagement party) is imminent.

 Any enquiry, booking request, tour request, auction bids / “buy it now” action made by you as the Customer, whether through the Company’s website or otherwise, shall be deemed as a willingness to do business with the Merchant, to potentially purchase the use of the Merchant’s products and services, and to have the Merchant contact you.

The person who makes the enquiry, booking request, tour request or auction bids / “buy it now” action accepts these conditions on behalf of all members of the party.

CUSTOMER COMPLAINTS

If a customer is dissatisfied with the Merchant, this MUST be brought to the Merchant’s attention immediately. The Customer must give the Merchant reasonable opportunity to rectify the situation. It is not the responsibility of No Ordinary Wedding and Event Company Limited to deal with complaints regarding Merchants.

DISCLAIMER

Any enquiries, booking requests, tour requests or auction bids / purchases made by you as the Customer are not guaranteed by No Ordinary Wedding and Event Company Limited and are purely at the discretion of the Merchant. No Ordinary Wedding and Event Company Limited is in no way responsible for requests / bids / purchases that have not been honoured by the Merchant.

INTELLECTUAL PROPERTY RIGHTS

The Site and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by No Ordinary Wedding and Event Company Limited its licensors or other providers of such material and are protected by United Kingdom and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

These Terms of Use permit you to use the Site for your personal, non-commercial use only.

USER CONTRIBUTIONS

The Site may contain message boards, reviews, personal web pages or profiles, forums, bulletin boards, and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display, share or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Site. Any User Contribution you post to the site will be considered non-confidential and non-proprietary. By providing any User Contribution on the Site, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material for any purpose.

You represent and warrant that:

  • You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns.
  • All of your User Contributions do and will comply with these Terms of Use.

You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not No Ordinary Wedding and Event Company Limited, have full responsibility for such content, including its legality, reliability, accuracy and appropriateness.

We are not responsible, or liable to any third party, for the content or accuracy of any User Contributions posted by you or any other user of the Site.

With respect to User contributions, we have the right to:

  • Remove or refuse to post any User Contributions for any or no reason in our sole discretion.
  • Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Use, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Site or the public or could create liability for Wedding Spot.
  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
  • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Site.
  • Terminate or suspend your access to all or part of the Site for any or no reason, including without limitation, any violation of these Terms of Use.

Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Site. YOU WAIVE AND HOLD HARMLESS WEDDING SPOT AND ITS AFFILIATES, LICENSEES AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

FORCE MAJEURE


No Ordinary Wedding and Event Company Limited is not liable for any failure, delay or loss as a result of a Force Majeure Event, that is, any circumstances beyond our control, including natural disasters, riots, strikes, acts of terrorism, sanitary disruption, civil unrest, restrictions by local authorities etc.

CONTACT INFORMATION

To ask contact us about these terms of use, please email: hello@noordinarywedding.com